Retention, designed
and implemented.
Every flow and campaign your brand needs, designed in Figma and built in Klaviyo. Made to bring customers back without spending more on ads.
Get started → Standalone service · Priced separately from the Sprint
Emails that look like the brand.
Click any email to view it in fullTap an email to view it in full
Seven flows that run while you sleep.
This is the core build. Every flow is designed in Figma, written in your voice, and wired to the moments your customers actually hit.
Together they turn a first order into a second and a third, without another dollar of ad spend.
The first impression after signup. Delivers the offer, tells the brand story, and gives a clear path to the first order.
Catches shoppers who looked at a product and left. Light touch, product-led, no pressure.
The highest-earning flow in most accounts. Sequenced reminders with the cart shown in full and the objections handled.
Recovers the buyers who got furthest. Tighter timing, one clean call to action, incentive only where it is earned.
Thank you, shipping expectations, how to get the most out of the product, then the review ask and the cross-sell.
Timed to how long the product actually lasts. Reorder before they run out, subscription offered where it fits.
Brings lapsed customers back with what has changed since they last bought, then sunsets the ones who are gone.
Questions, answered.
The things brands ask us before starting an email program. Anything else, send it over and we will answer the same day.
Email is scoped and priced separately from the Sprint, as a fixed project price rather than a retainer. The number depends on how many flows and campaigns you need and whether your Klaviyo account needs to be built or cleaned up first. After a short audit of what you are running today we send one quote with everything included, so there is nothing to add on later.
No. The Sprint is the storefront build. Email is its own program with its own scope, so you can run it alongside a Sprint, after one, or on its own if your site is already where you want it. Brands that do both get emails designed to the same system as the storefront, so nothing feels bolted on.
Flows go live in phases, highest-earning first: abandoned cart and checkout, then welcome and post-purchase, then browse, replenishment, and winback. Each flow is designed in Figma, approved by you, then built and tested in Klaviyo before it is switched on. You get a dated timeline with the quote.
Yes. Subject lines, preview text, and body copy are written in your voice from your brand guide and existing content, and you approve every email before it is built. If you have a copywriter you prefer, we design around their words instead.
We build in Klaviyo because it is the platform that does the most with Shopify data, and it is where we have spent the most years. If you are on Mailchimp, Omnisend, Attentive, or another platform, migration is part of the project: lists, segments, templates, and integrations move over before the new flows are built.
You do, always. We work inside your account as a collaborator, and everything we design and build stays there when the project ends. There is no lock-in and nothing hosted on our side.
Access to Shopify and Klaviyo, your brand assets (logo, fonts, colors, product photography), and a short call about your products, your customers, and what you are sending today. If you have a brand guide, send it. If you do not, we work from the storefront and your references.
Yes, as an optional monthly add-on once the program is built: launches, promotions, drops, and editorial sends designed and scheduled each month, with a monthly report on what the program is earning. Plenty of brands run the flows we built and handle campaigns in-house; both work.
Let’s build yours.
Thirty days from now your store could be live. One call to start. Bring your brand, we bring everything else.